• How do I view an item in more detail?
    Using your mouse, click on the "Item Name" link provided. This will take you to the product's detail page where you can view the description and also add the product to your shopping cart.
  • How do I select an item for purchase?
    First click on the "Item Name" link which will take you to the product detail page, choose the size and/pr color then click on the "Add To Cart" button. Your shopping cart will appear in a second window. You may continue to shop by returning to your original window.

    You may return to your shopping cart at any time by clicking on the "View Cart" button.
  • How do I complete my purchase?
    When you are ready to place your order, return to your cart and click on the checkout button at the bottom of the shopping cart window. Our payment processor is PayPal, and you will be taken to their secure web site to enter your shipping and billing information. If you already have a PayPal account you may enter the appropriate information in the normal fashion to pay by credit card, existing PayPal funds, or instant transfer from your linked bank account. If you do not have a PayPal account, you will be prompted for your credit card information.
  • What methods of payment do you accept?
    We accept all major credit cards through PayPal. We also accept PayPal funds and instant transfer from your Paypal linked bank account.
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    To pay via cashiers checks and money orders contact me by email with your request. Once I receive your email I'll send you instructions where to send the payment. Payment must be received within 7 days or order will be automatically cancelled and items returned to stock.

  • Do I need a PayPal account to make a purchase?
    No, you do not need a PayPal account to pay of an item if you are using a credit card.


    • To pay with your credit card without signing up for Paypal, click on "Continue" under the "Don't have a Paypal account?" heading.
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  • Is my credit card order secure?
    Yes. Credit Card orders are processed through PayPal, which uses SSL (secure sockets layering) to ensure the highest level of security.
  • What is PayPal?
    PayPal is an online payment service that allows its members to send money online to anyone with an email address. Once you sign up for a free account, you can use PayPal to send and receive money from a funding source you choose, such as a credit card or your bank account.

    Paypal provides you a secured way to pay for your transactions that is safe. You do not have to join Paypal to pay for an item if you are using a credit card. If you wish to pay by check, e-check etc., then you need to be a member of paypal which is free. One of the added benefit of using Paypal is that you do not have to divulge your financial data to anyone else (we do not know your info, only Paypal advises us that they received payment from you - that is fine with us!).
  • Do I need to pay sales tax?
    During checkout you don't have to worry about sales tax even if you are a California resident. When applicable Pox Couture will pay your sales tax for you, isn't that nice?
  • How do you ship your items?
    For domestic orders we use either USPS or FedEx depending on the weight of your order. International orders are always shipped via USPS Air Mail. Currently, we don't offer shipping options instead we choose the most cost efficient method for your oder.
  • How long will it take to process and ship my order?
    Generally orders are processed within 1-3 days of payment (if using echeck with paypal the check must clear first). Shipping times can vary greatly from location to location, typically domestic orders take 2-7 days and international orders take 5-10 days.
  • Will there be duty fees on my international order?
    Orders not shipped within the US may incur duty fees. Note, that any fees incurred are your responsiblity. Every country has different policies regarding duties that must be paid, but typically orders under $25-30 do not incur any fees. Please check with your local government for further details.
  • Do you wholesale your products?
    Not at this time, but possibly in the future. To be added to the mailing list for the future, please send an email here.
  • Do you ship internationally?
    We currently ship to select countries: United States, Argentina, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.

    We apologize if your country is not listed.
  • Can I cancel my order?
    Please send an email immediately if you wish to cancel. Orders are processed quickly and cancellations are not possible if your order has already been shipped.
  • Do you accept custom orders?
    Yes, if you like one of my designs made in a fabric you have and/or trim, please send an email to get more information.